In-Store Guidelines

Updated September 16th, 2021.

As of September 20th, 2021:

  • Masks are required for in-store shopping as per Edmonton bylaws 19408, 19491 & 19783. Mouth and face shields will not be permitted as they do not fall under the face covering bylaw outlined by the City of Edmonton "a medical or non-medical mask or other face covering that fully covers the nose, mouth, and chin."
  • If you are unable to wear a mask we encourage you to take advantage of our online shopping and curbside pickup service.
  • Our capacity is restricted to 1/3rd fire code occupancy. If the door is locked during open hours, we have reached that threshold.

  • Shoppers must be with household members only, or two (2) close contacts if they live alone. 

  • Hand sanitizer and physical distancing is required. 

  • We are open 11 AM to 5 PM Tuesday to Saturday. Closed holidays.

  • You are welcome to pick up your online order in-store during our open hours.
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    Why we don’t allow face/mouth shields?


    Face Shields: A type of PPE that aims to protect the wearer's face (or part of it) from hazards such as flying objects, chemical splashes, or potentially infectious materials

    • Face shields do not provide adequate protection from the periphery (sides) and the underside
    • Face shields cannot be used as an alternative to a non medical mask when physical distancing cannot be achieved

    Mouth Shields: Mouth shield masks are a hybrid device made from a face shield that has been modified to fit more like a mask or face covering.

    • These devices are not considered an acceptable alternative to non-medical mask or face covering because they do not effectively contain the respiratory droplets and aerosols expelled from the wearers mouth and nose.
    If you have any questions about our guidelines, please don’t hesitate to get in touch by calling us at 780-860-1395 or emailing jamie@trapunto.ca