With the current social situation Canada Post states:
Since the beginning of the pandemic, we have advised customers that important safety measures in all facets of our operations, combined with continued heavy parcel volumes, may result in delays. While we continue to strive for timely delivery, delivery guarantees were suspended last March due to the pandemic and remain suspended. As well, international items may experience delays due to international logistics limitations during the global response to the pandemic.
We continue to work closely with public health officials across the country and follow their direction to ensure we are taking the necessary precautions to keep our people and customers safe.
For detailed information please visit Canada Post's COVID-19 Update page here.
Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers across the world, and try to ensure that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: As we only sell items that we have in stock (mostly), and we update our stock numbers daily, We do our best to send orders to the postal service or other carrier within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped to you. This depends on how busy the postal folks are at any time. We provide tracking numbers as an option when you check out, so we can both see how long it is taking for you to receive your items.
Why no lettermail option for shipping?
We charge what it costs us to ship packages using weight and dimensions outlined by Canada Post. The products we sell simply do not fit into the letter mail category, nor does it cost $4 to ship, even within the province of Alberta. If we offered this option, we would be losing money and potentially not making any profit on a sale.
Unless you’re purchasing from fabric dot com, which is a sister company to Amazon, or another large retailer that is able to readily absorb that cost due to massive sales volumes, that small local business is eating the actual cost of shipping to give you that option. Food for thought when you want to "support local".
Free shipping over C$150 before tax applies to Canadian addresses only.