Shipping Policy

With the current social situation Canada Post states:

Since the pandemic began, Canada Post has followed the guidance of public health authorities and made the safety of our employees and customers our top priority. These measures, combined with the heavy demand for parcels, means our ability to process has been slowed down. While parcel processing and delivery is expected to continue at a high pace, customers may experience some delays as important safety measures continue.   

Delivery standards have been adjusted to help manage delivery expectations.

You can track your item and check the latest shipping status at canadapost.ca or using our mobile app. Our call centre agents will not have any further information.

For detailed information please visit Canada Post's Update page here.

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Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers across the world, and try to ensure that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: As we only sell items that we have in stock (mostly), and we update our stock numbers daily, We do our best to send orders within 24 hours after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped to you. This depends on how busy the postal folks are at any time. We provide tracking numbers as an option when you check out, so we can both see how long it is taking for you to receive your items.

Why no lettermail option for shipping?
We charge what it costs us to ship packages using weight and dimensions outlined by Canada Post. The products we sell simply do not fit into the letter mail category, nor does it cost $4 to ship, even within the province of Alberta. If we offered this option, we would be losing money and potentially not making any profit on a sale.

Unless you’re purchasing from fabric dot com, which is a sister company to Amazon, or another large retailer that is able to readily absorb that cost due to massive sales volumes, that small local business is eating the actual cost of shipping to give you that option. Food for thought when you want to "support local".

Free shipping over C$200 before tax applies to Canadian addresses only.

Due to the global situation including the pandemic, shortage of shipping containers, drivers, and increase in fuel costs we've had to increase our free shipping price to C$200 as of December 2021.