Class Policies

To guarantee your place in a class, payment must be made at the time of registration. You may register through our website or over the phone with a Visa or Mastercard.

We will ask for your email and phone number so we can keep in touch regarding your class and any changes regarding it.

Minimum registration: In order for a class to run, we require a minimum of four students enrolled. We reserve the right to cancel a class if we do not get the minimum registration needed. In the rare event we need to cancel a class you are registered in, you will receive a notice of cancellation and full refund of the fees paid.

When you register, Jamie will email you the supply list as soon as she is able. Please check your spam/junk folder in case it was missed. 

One week prior to the class date you will receive an email reminding you of your class, that email will also include the supply list just in case it got buried in your inbox. 

Please don't buy your supplies until that confirmation email is sent. Once you have the green light, please purchase all fabric, notions and tools prior to your class so you can get started on time.

You are never obligated to purchase supplies from us. If you have supplies at home, please bring them! We encourage you to use what you have. If you do purchase supplies for your class from us, there will be a 15% discount to your class-supply purchase. Woo hoo!

Due to copyright laws, class participants are required to have the pattern or book if applicable. We will indicate if a pattern or book is included in the class fee.

If you cannot attend, please give us a minimum of two week's notice. This will give us time to try and fill your place or, feel free to send a friend. Just let us know. 

Cancellations made less than TWO WEEKS before the class start date will forfeit their registration fee unless we are able to fill your spot. We want to ensure that our teachers are compensated for their time and work, and allow students on the waitlist the opportunity to attend. No-shows forfeit any claim to refund.

After your class, Jamie will be emailing out a short survey to fill out. This will allow us to keep tabs on how we're doing and how you felt about your class. There is no obligation to fill it out but it is deeply appreciated. 

Classroom Etiquette

All classes begin on time; please arrive a few minutes early to set up your work area and to purchase any last-minute supplies.

Out of courtesy for the instructor and your fellow students, we ask that you turn your cell phone on silent and limit the use of scented products. 

Trapunto is a safe, inclusive, and welcoming space for all. To ensure that our standards of behaviour are met we reserve the right to ask anyone to change their behaviour or leave if making disparaging, discriminatory, or damaging remarks, or making anyone in our space feel unwelcome or unsafe.

Full-day classes do not include lunch. We have a kitchen for you to use with mugs, fridge, microwave, and water cooler. Please feel free to bring your lunch, store it in the fridge, and make yourself a cuppa.